Wholesome Holistics Privacy Policy
Our contact details:
- Name: Leanne Watson
- E-mail: info@wholesomeholistics.co.uk
The type of personal information we collect:
We currently collect and process the following information:
- Personal identifiers - contacts and characteristics (for example, name and contact details)
- Demographic details – We collect information about your age, gender and country
- Relevant Medical information – We collect information regarding any medical information that is necessary for the safe administration of treatments
How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Fulfilling requests
- To provide you with information, products and services that you request from us
- To process any transactions, you are completing with Wholesome Holistics
- To process any special offers or promotions that you enter
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Wholesome Holistics at info@wholesomeholistics.co.uk.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
We may use third party services such as Google Analytics that collect, monitor and analyse where our customers come from.
How we store your personal information:
Your information is securely stored in accordance to GDPR practices. We keep your personal information for no longer than is necessary. We will then dispose of your information securely, through a liscenced document destruction service.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our use of cookies:
What are cookies?: ‘Cookies’ are small text files that are stored by your browser on your computer, mobile phone or tablet. They allow websites to store things like user preferences. Cookies allow websites to record things such as your preferences. Making your browsing experience more personalised.
How does the Wholesome Holistics website use cookies?: Visiting a page on the Wholesome Holistics website may result in the following cookie types and other behaviour recording technology being generated.
Necessary cookies: This type of cookie remembers your preference for the site, this means that you don’t need to re-enter this information each time you visit. These cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Statistical cookies: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Each time you visit the website, software which is provided by another organisation creates an anonymous analytics cookie. These cookies recognise if you have visited the site before, if you haven’t it creates a new one. These cookies allow us to see how many users we have, how many of those are individual and how often they visit our website.
Marketing cookies: These cookies are used by software, they register and report the website user’s actions after viewing or clicking on an advert, with the purpose of measuring the efficiency of an advert and to present targeted adverts to the user. These cookies allow the users behaviour to be tracked across multiple domains.
Your data protection rights:
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@wholesomeholistics.co.uk if you wish to make a request.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at info@wholesomeholistics.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk