Booking & Cancellation Policy

When you come for a treatment I will give you 100% of my time and attention. I will ensure that I am prepared and ready for your treatment with me. Whilst I appreciate that sometimes, emergencies crop up at the last minute, I do need to ensure my time is filled so I can offer my services to as many people as possible.

If you arrive to your treatment late, I reserve the right to reduce the time of your treatment or cancel if there is not enough time to carry out your treatment before my next client arrives. The treatment cost will still be full price.

No shows and cancellations within 24hrs will be required to pay 100% of treatment cost. Any future bookings will be required to be paid for upfront to secure the booking.

Treatments may only be moved twice. If a request is made for a treatment to be moved a third time, the treatment will be cancelled and any future bookings will require a 50% non refundable deposit to secure the booking.

We operate a card capture system at The Chic House, this is used to protect us against no shows. Card details must be entered to secure your booking. No money is taken from your account.